Table of Contents

(Click a question to go to the answer.)

1. What is the full name and address of your business?
2. How long have you been in business?
3. Is your business licensed?
4. Is your business insured?
5. Is your business bonded?
6. Can you provide me with references from previous jobs?
7. Do you offer a warranty on your workmanship?
8. How have you handled previous customer complaints?
9. Will you stay on the job until completion?
10. What is your rating with the Better Business Bureau?

If you have questions, contact Jon @ (440) 357-0375

What is the full name and address of your business?

Janecek Home Improvement, Inc.
452 Blackbrook Road
Painsville Township, OH 44077

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How long have you been in business?

Since 1991.

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Is your business licensed?

Yes. We are licensed through the cities of Wickliffe, Mentor, Eastlake, Willoughby, Painesville, and the Lake County Building Department.

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Is your business insured?

Yes. We have insurance through the State Farm Insurance Agency. Our agent's name is Ron Hall.

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Is your business bonded?

Yes, we are bonded.

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Can you provide me with references from previous jobs?

Yes. We would be happy to send you a list of names and phone numbers upon your request. Please read the questionaires from previous customers on our Testimonials page.

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Do you offer a warranty on your workmanship?

Yes. (5) years on labor.

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How have you handled previous customer complaints?

Any complaint is dealt with by me personally. I have always followed up on any problem or concern and made sure the customer was happy and all work completed to their satisfaction.

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Will you stay on the job until completion?

Yes. We complete one project before starting another.

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What is your rating with the Better Business Bureau?

Our rating is excellent. We have had no compaints reported to the BBB. (The BBB has a free web site to check company ratings.)

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