JANECEK HOME IMPROVEMENT
CUSTOMER QUESTIONNAIRE
FOR:

JOE NEMES
7924 SHARON DRIVE
M-O-L, OHIO 44060

PLEASE CIRCLE THE NUMBER THAT APPLIES, WITH (1) BEING THE POOREST RATING, AND (5) BEING THE SUPERIOR RATING. PLEASE COMPLETE AND RETURN IN THE PRE-PAID POSTAGE ENVELOPE.

1. How was our service?	1 2 3 4 5
2. Were phone call returned promptly?	1 2 3 4 5
3. Were your questions and concerns answered thoroughly?	1 2 3 4 5
4. Was job completed for the specified amount of time (excluding weather)?	1 2 3 4 5
5. Was job completed for the specified amount on the contract (excluding extras)?	1 2 3 4 5
6. Was site left clean when job was completed?	1 2 3 4 5
7. Would you recommend our company to friends and family, why?Yes, It’s hard to find a company that follows through with promises.
8. May we use your name and number as a reference? YES
9. Please list reasons why you chose our company. Promptness in making appointments, and returning phone calls.
10. Please list areas in which our company could improve. Your company is very professional, courteous and does excellent home improvements, great ideas and a pleasure to work with.

Signature: SIGNATURE ON FILE